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Legal terms for peti4d access

No Comm Baccarat, Book of Cleopatra and Football Studio sit behind one account flow, and our legal terms explain the rules that apply before you use it.

Malaysia law contextAccount consentCookie choicesRecord requests
peti4d Legal terms for peti4d access
CONTACT ROUTES

Reach us about legal matters

Legal questions need a clear route, not a generic inbox. Use the channel that fits your request so we can match your message with the correct account record, transaction reference or policy…

Legal support desk Send policy, consent or account-access questions through the help form after signing in. We use your account session to verify you before discussing records, explaining clauses or making any changes to your profile.
Email record request If you cannot access your account, email us from the address linked to your profile. State the legal request, your phone number, the date involved and any document reference so our team can locate the record.
Wallet dispute path For Touch 'n Go, GrabPay, Boost dan FPX queries, include the payment reference, account name and transfer time. We compare wallet records with our ledger before replying with the next lawful step.
RECORD CARE

How we handle records and security

Our legal handling starts with minimising the records we collect and keeping each record tied to a clear purpose.

Data we collect

During registration we ask for details needed to identify your account and apply the terms you accept. We avoid asking for extra documents unless verification, payment matching or a lawful request makes them necessary.

Cookie choices

Cookies help keep your session active, remember consent choices and detect unusual access patterns. You can adjust browser settings, but some account pages may not load correctly if required cookies are blocked.

Account security

We use login checks, device signals and account-session controls to reduce unauthorised access. If you ask us to change sensitive details, we may verify your identity before acting on the request.

Record retention

Wallet references, consent logs and support messages are kept while needed for legal, tax, security or dispute handling. When that need ends, we delete, anonymise or separate records from active systems.

Correction requests

If your profile details are wrong, contact us with the correct record and proof that links it to you. We assess the request and update, restrict or explain why a change cannot be made.

Third parties

Payment wallets, banks, game studios and security vendors may process limited records when they provide a service to us. We require each partner to handle those records only for the agreed purpose.

Legal questions before you join

Before you join, legal consent should feel clear. These answers explain how the terms apply to account access, personal records, cookies, wallet references, disputes and policy changes. If your situation involves a court order, bank request or regulator query, contact us directly so we can handle the matter against the correct record. We cannot give personal legal advice, but we can explain how our terms are applied to your account.

The terms shown during registration and the policies linked from this page apply to your account. By continuing, you confirm that eligibility depends on local law and access is available where local law permits.

We use account details to create your profile, verify changes, match wallet activity and answer legal requests. We do not sell personal records, and sharing is limited to service, security or lawful reasons.

Yes. Send the correct details through the account help form or email us from your registered address. We may ask for proof before changing records that affect wallet access or identity checks.

Cookies record consent choices, support account sessions and help detect unusual access. You can manage them through your browser, but required cookies may be needed for login, wallet history and legal consent records.

Send the transaction reference, wallet name and time of the transfer. We compare Touch 'n Go, GrabPay, Boost dan FPX records with our ledger before confirming what action the terms allow.

We place updated terms on this page and may show an account message for material changes. Continued use after the change date means you accept the revised terms, where local law permits.

Use the signed-in help form for faster verification, or email us from your registered address if you cannot log in. State that you want data access so the request reaches the legal queue.